Customer Experience Specialist - 5th Ingredient
| Company Name |
The 5th Ingredient |
| Job Title |
Customer Experience Specialist |
| Location |
Remote (AEST business hours) |
| Remote Position (Yes/No) |
Yes |
| Full Time/Part Time |
Full Time |
| Brief Description |
The 5th Ingredient is looking for a Customer Experience Specialist to join our team and provide detailed, high-quality support for our Beer30 and Bucha30 software systems. In this role, you will serve as the primary first-line support for our customers in Australia and Asia, ensuring they receive timely and effective assistance. |
| Salary/Hourly Range |
Base salary of $50k-$65k USD, dependent on experience |
| Link to internal job posting or website (if applicable) | |
| How to Apply | To Apply: Email application to: careers@the5thingredient.com with subject line: “[Your Name] - AUS CX Specialist” Please include the following attachments for consideration (applications missing any of the below will not be considered) - Your Resume / CV (In PDF format) - A Cover Letter Describe relevant experiences and/or completed projects that demonstrate your proficiency and include additional experiences to highlight personal strengths and weaknesses, that may otherwise be less obvious Briefly explain why you want to work for The 5th Ingredient Include how many years of experience you have working in commercial brewery production and/or operations Include how many years of experience you have working in customer experience / customer success, technical training, or software implementation Anything else we should know before the interview process |
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